ICBC-Covered Services

Yes. Tall Tree Health is a member of the ICBC Recovery Network, so we bill ICBC directly for covered services after a motor vehicle accident. ICBC covers a set amount per treatment session, and we work with them to manage your claim.

We offer ICBC direct billing for physiotherapy, chiropractic, kinesiology, counselling, psychology, acupuncture, and occupational therapy. Availability varies by location. Please note that we do not currently offer direct billing or treatment planning for massage therapy at our James Bay or Cordova Bay clinics, and we do not offer massage therapy at our Port Coquitlam clinic or acupuncture at our Vancouver clinic.

You need your ICBC claim number, your Personal Health Number (from your Care Card or BC Services Card), and your date of injury. If you have not filed a claim yet, file one with ICBC first to get your claim number. Learn more in ICBC’s overview of the injury claims and recovery process.

Under ICBC Recovery Care, pre-approved sessions include 25 physiotherapy sessions, 25 chiropractic sessions, and 12 sessions each of kinesiology, massage therapy, counselling, psychology, and acupuncture. See ICBC’s guide to accessing treatment during your first 12 weeks of recovery for details.

ICBC-covered services are offered at our Cordova Bay, James Bay, and Panorama Rec clinics in Greater Victoria, our Commercial Drive clinic in Vancouver, and our Port Coquitlam clinic. Each location offers a different mix of services, so check the location page or book online to see what is available near you.

Yes, ICBC can fund occupational therapy to support your recovery from a crash. Talk to your ICBC recovery specialist about coverage if your health care provider has recommended it for you.

If your date of injury was more than 12 weeks ago, please contact us before booking so we can help with next steps. You can also read ICBC’s guide to accessing treatment during your first 12 weeks of recovery.